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Technical Application Scientist

BioLegend, Germantown, Maryland

Position Description:

BioLegend develops world-class, cutting-edge antibodies and reagents for biomedical research, manufactured in our state-of-the-art facility in San Diego, CA.  Our mission is to accelerate research and discovery by providing the highest quality products at an outstanding value, along with superior customer service and technical support. Our product expertise covers a diverse set of research areas including Immunology, Neuroscience, Cancer, Stem cells, Proteogenomics, and Cell Biology. 

As a Technical Application Scientist at BioLegend, you will be a customer’s primary point of contact for technology, products, and, services. You will represent the company locally for both technical and pre-sales support as well as facilitate scientific collaboration. The main efforts to build customer relationships will be through in-person or virtual consultation with individual customers with respect to their projects & needs, provide education on relevant new technologies, assist in technical support, and conduct field marketing initiatives through seminars and presentations. Your responsibility is to interphase between the customer and BioLegend to enable researcher success and facilitate discovery.

This position will require frequent local travel and will be responsible for support of the NIH and regional Government research institutions in the Maryland area. Primary work location will be in Central Maryland with a preferred locality within a 45-minute drive to Bethesda, MD.

In this role, you are responsible for building relationships with key scientists and customers within a defined territory. This position is responsible for both the scientific success of key accounts. Flexibility and proactivity are crucial to success in this remote; field-based position. You will be supported and collaborate with a team of experienced field technical experts and sales support personnel. This job carries direct sales responsibilities; however, priority is given to the technical and scientific side of the role.

Essential Functions:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Develop relationships, both in person and remote, with key customers at assigned focus accounts.
  • Conduct and present technical seminars to labs, user groups, and local meetings.
  • Coordinate and perform product demonstrations, trainings, and, technical support.
  • Provide direct sales support to customers in collaboration with the Global Sales Operations team.
  • Contribute to local business development related to product development, licensing, service/collaborative agreements, and, other responsibilities as needed.
  • Represent BioLegend at user group meetings, scientific conferences, and, local shows as necessary.
  • Maintain a contact database in customer retention management system (Salesforce)
  • Manage expenses through monthly reports.
  • Prepare quarterly reports on territory performance, and, notable business developments at key accounts.
  • Reporting any activity related to competitor activities, or, business opportunities as applicable.
  • Communicate needs for self-development and develop long term professional goals.
  • Travel required as necessary (limited overnight travel, but, frequent local travel with the Maryland area).
  • Other duties as assigned.
iACT Competencies:
  • innovate – Be better, keep improving, be more efficient, creative, and be in the forefront of development
  • Aspire – Have desire, purpose, and ambition challenging ourselves to push the limits and reach new heights
  • Collaborate – Foster teamwork, common goals, selflessness, communication and mutual support
  • Transform – Adapt, learn, re-invent and change for future development and growth

Qualifications:

Education and Experience:
  • PhD in Biology in biology or life sciences elated field.
  • MS Degree with 3+ years’ experience in an academic, industry or clinical lab setting
  • 2+ year direct experience with multi-parameter flow cytometry.
  • Experience with cellular assays (in-vitro, or, primary cell).
  • Molecular biology wet lab experience (Western, PCR, ELISA, ELISpot, etc)
  • Strong organizational skills
  • Strong written and verbal skills
Preferred Qualifications:
  • Previous experience with Next Generation Sequencing (NGS) technologies such as single-cell RNA seq.
  • Previous job experience in a field-based role.
  • Previous industry work experience.
  • Previous management experience is preferred  

To Apply:

For more information and to apply, please visit https://recruiting.ultipro.com/BIO1004/JobBoard/faff8fe1-9289-73a1-a356-61931cd3196a/OpportunityDetail?opportunityId=a5e05eb9-54cb-4842-a765-3862f8c3b368.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.
 
 

This post will be available until May 10, 2021 or until filled.

The NIH is dedicated to building a diverse community in its training and employment programs.