Skip to Content

Important FAES Emails

9-1-2020 Email: FAES Open Enrollment: September 14th to 25th; for Medical/Prescription, Dental, and Vision Plans, 2020-2012 Plan Year; Effective November 1, 2020


Since 1959 the Foundation for Advanced Education in the Sciences (FAES) has been working to support the professional and educational mission of the National Institutes of Health. This support has included a health insurance program for select members of the NIH community over the past several decades. We have made many changes over the years with the end goal of ensuring a robust and sustainable plan and continue to review options to enhance our plan offering.

NEW MetLife Dental and Vision Plans

We are pleased to announce the addition of robust and comprehensive dental and vision plans through MetLife effective November 1, 2020 for all FAES insurance subscribers. The new dental and vision plans will be bundled with the medical plan and Fellows will not pay for the monthly premiums.  Plan details can be found in the 2020-2021 Benefit Guide. 

Previously, an optional MetLife TakeAlong Dental plan was available for Fellows to purchase and monthly premiums were paid by the Fellows directly to MetLife. Please note, if you elected to purchase the optional dental coverage you will need to make sure to cancel your policy effective October 31, 2020. 

FAES will continue to offer the Trustmark/AETNA Signature Administrators PPO plan for the 2020-2021 plan year and we are happy to announce that no coverage changes were made for the new plan year.

If you are currently enrolled and choose to remain on the medical plan for the new plan year, you will automatically be enrolled in the dental and vision plan effective November 1, 2020; you do not need to fill out new paperwork.  Since this is bundled coverage in all three plans: Medical/Prescription, Dental and Vision, there is no option to opt out of any one portion of the plan.

Open Enrollment Sessions

Open Enrollment will be from September 14 to 25, 2020. FAES will be hosting daily virtual Open Enrollment sessions via Zoom. Please attend one of these sessions to learn about the plan offerings.

September 14th through September 25th at 3pm
Zoom Meeting ID: 980 9165 7916

If you have recently moved, please remember to email us your new mailing address.  Please send all inquiries to

Thank you,

FAES Insurance
(301) 496-8063



3-24-2020 Email Regarding Coverage of Telemedicine Visits

To all NIH Fellows Enrolled in the FAES Health Insurance Plan:

All FAES onsite offices are closed. FAES Insurance is working remotely during our normal operating hours, Monday to Friday 9am to 4pm. We are processing all new enrollments, renewals and terminations via email. 

COVID-19 insurance coverage is regulated in accordance with “The Families First Coronavirus Response Act”.

With the COVID-19 pandemic, many providers are transitioning traditional office visits to telemedicine visits. The FAES insurance plan covers in-network telemedicine visits at 100% after a $15 copayment for Primary Care and a $25 copayment for Specialist. Out-of-network telemedicine visits are covered at 70% after the out-of-network deductible. Please consult with your provider if they are capable of telemedicine visits.

Please note: Only telemedicine visits with the diagnosis for COVID-19 testing will be covered at 100% with no copayment, deductible or coinsurance.

For any questions, please contact FAES Insurance at 301-496-8063 or

3-13-2020 Email: FAES Health Insurance Plan: COVID-19 testing covered 100%

To all NIH Fellows Enrolled in the FAES Health Insurance Plan:

With the rapidly evolving situation surrounding COVID-19, FAES has decided to close all on-site offices and enable staff to telework from March 16th through March 27th.  FAES will be available by phone and email Monday through Friday, during our normal operating hours form 9 a.m. to 4 p.m. FAES is committed to continue providing excellent customer service virtually to ensure that all your health insurance needs are addressed.

Please note that FAES will be covering the COVID-19 test at 100%, in and out of network, regardless of place of setting. This will leave members with no deductible, copayment or coinsurance should they need to have this testing done.

For all requests, questions and concerns, please contact us at: or call # 301.496.8063

Thank you!