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Important Emails from the Office of Research Services (ORS)

Revised Visitor Access Procedures for NIH Facilities (9-25)

Notice of Revised NIH Badging Office Hours of Operation for Building 31, Room 1B03 (Bethesda Campus)


Revised Visitor Access Procedures for NIH Facilities (9-25)

The National Institutes of Health (NIH) strives to maintain a safe, open and collegial atmosphere throughout our owned and leased facilities. Recent events have led to the community's concern for the safety of the people working in offices and labs, often by themselves. To address this concern, the NIH has decided to modify its visitor procedures to increase safety and promote security awareness for the entire community. Reasonable steps will soon be taken at the Gateway Visitor Center and Commercial Vehicle Inspection Facility (CVIF) by limiting visits to the campus to only those persons having a legitimate purpose or sanctioned business reason.

Perimeter Security Access Changes

Beginning Monday, September 28, NIH security personnel will ask all daily visitors the reason for their visit, the location they intend to visit, and if applicable, who they are visiting. The intent of the change is to ensure individuals entering our facilities have a legitimate purpose and where applicable are expected by an NIH employee, contractor or affiliate. It is incumbent on the visitor and the NIH host to coordinate arrival times to ensure when security calls the NIH host is available to confirm the visit.  This change does not apply to individuals in possession of an NIH-issued ID badge. The security staff will still conduct their screening activities in the same professional and respectful manner to ensure our visitors have a positive first impression of the NIH. Patient and patient visitor procedures at the West Drive entrance (7 days a week, 6AM – 10PM ) and CVIF (all other hours) will remain unchanged.

Building Access Control Changes

A second initiative will also go into effect on September 28 to enhance the safety and security of the interior of campus. The NIH will convert the following administrative buildings to a "weekend access control" schedule. Buildings 1, 2, 3, 12A, 15K, 16, 30T, 38, 45, 61, T40B and 82RA will transition to this new access control schedule. In order to enter from the exterior of a building, employees will need to use their NIH-issued identification badge with a card reader, 24 hours a day, 7 days a week. This is the same procedure used to enter the main campus at any of our employee entrances.

Facility Access Control, part of the Office of Research Services, Division of Personnel Security and Access Control, assures employees that any known occupant with a duty station in a building should already have this access. DPSAC uses the information contained in your NED record to make the proper adjustments for access. If you have recently moved, or require access privileges to more than one building, you must contact your ICO Administrative Officer to update your NED record. If you want to confirm existing building access for your badge, contact Facility Access Control at facilityaccesscontrol@mail.nih.gov or 301-451-4766. Facility Access Control will only confirm existing privileges. They will not modify your badge without an official request from an approved Administrative Officer.

Additional details on the revised visitor procedures and building access can be found at: https://security.nih.gov/.  

These new procedures will be applied to all NIH-owned and leased facilities to ensure the safety of our personnel. 


Notice of Revised NIH Badging Office Hours of Operation for Building 31, Room 1B03 (Bethesda Campus) (9-23)

 

Beginning Monday, October 5, 2020, the Division of Personnel Security and Access Control (DPSAC) offices located in Building 31, Room 1B03 will be closed daily from 12:00 p.m. – 1:00 p.m. Operating hours at Building 10, Room 1C52 (South Lobby) remain unchanged.

Hours of Operation and Contact Information

Building 31, 1B03: Badging services will continue to be offered by appointment only, Monday through Friday between the hours of 8 AM and 5 PM. Note: the office is closed for lunch from 12:00 p.m. to 1:00 p.m.

If you need to contact DPSAC to schedule an appointment, please email ORSPersonnelSecurity@mail.nih.gov or call 301-402-9755.

DPSAC staff will be available to answer email and phone inquiries Monday through Friday between the hours of 8 AM and 5 PM.

Building 10, Room 1C52 (South Lobby): The Clinical Center South Lobby location (Room 1C52) continues to offer daily appointments for high-risk customers Monday through Friday from 8:00 AM to 5:00 PM. The office is closed for lunch from 11:40 a.m. - 12:40 p.m.

Helpdesk: 301-451-4766 (available 6:00am – 6:00pm)  

Email: facilityaccesscontrol@mail.nih.gov

Badging Center: Building 31, Room 1B03

* Hours of Operation: 8:00 a.m. - 5:00 p.m. (Closed for lunch from noon – 1:00 p.m.)

Badging Center: Building 10, Room 1C52(South Lobby)

* Hours of Operation: 8:00 a.m. - 5:00 p.m. (Closed for lunch from 11:40 to 12:40 p.m.)

See also "Locating a Badge Enrollment and Issuance Work Station" at https://www.ors.od.nih.gov/ser/dpsac/contact/Pages/other-NIH-locations.aspx#top for other locations offering Badge Services.